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Patient Education Manager - Northeast
Location:
Boston, MA
Description:
Patient Education Manager - Northeast Ideal location for this position: Boston and New YorkIonis Pharmaceuticals, Inc., is headquartered in Carlsbad, California, with offices in Boston, Massachusetts, and Dublin, Ireland. For more than 30 years, Ionis has been the leader in RNA-targeted therapy, pioneering new markets and changing standards of care with our novel antisense technology. Ionis currently has multiple approved medicines marketed by our partners and a premier late-stage pipeline highlighted by industry-leading cardiovascular and neurological franchises. Our scientific innovation began and continues with the knowledge that sick people depend on us, which fuels our vision to become the undisputed leader in genetic medicine, utilizing a multi-platform approach to discover, develop and deliver life-transforming therapies. As the first company to fully harness the power of RNA technology for human therapeutics, Ionis’ platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. We are building upon our innovative research and drug development excellence to provide greater value to patients, and we are well positioned financially to deliver on our strategic goals. Ionis is a challenging, motivating and rewarding environment designed to foster innovation and scientific excellence. Our success is a direct result of our outstanding employees. We are interested in bringing together a diverse group of individuals with different skill sets and perspectives into this creative environment to be part of a productive and inclusive team. While acknowledging people are actively engaged in hybrid/remote work, we continue to invest time, money, and energy into making our workplace locations a place where our culture and employees can thrive. We believe engaging on a day-to-day basis, in person, builds solid and lasting relationships, and contributes positively to our culture and innovation. From the heart of our stunning Carlsbad campus, we aim to provide a central connection point for all our employees. These facilities give us the opportunity to connect cross-functionally, collaborate and to build on the success of our business as we continue to grow. Join us and experience our unique culture while you develop and expand your career. POSITION: The Patient Education Manager (PEM) is a field-based role that operates as part of the Patient Services and Support organization. The PEM role is a critical component of the patient services team. The PEM is responsible for using approved material on disease state, product education and patient service capabilities with patients and caregivers. Extensive domestic travel may be required including phone-based and virtual meetings. To succeed, the candidate will have a sustained reputation for putting the patient first and a values-driven work style where integrity and service drive all behaviors, decisions, and actions. The PEM will represent the organization in the FCS c ommunity educating patients, and HCP's such as physicians, nurses, billing managers, and office staff regarding the approved clinical information in relation to the FCS disease state and the appropriate use of Olezarsen once FDA approved. The PEM role is also responsible for engaging with advocacy groups. RESPONSIBILITIES: This team will support our patients in the following areas: Deliver disease state and product education regarding Ionis brand(s) and their approved indication(s) using approved training/education materials to support and empower patients/caregivers as they navigate the treatment journey Educate account nurses and office staff, when requested, on the role and service model of the Patient Education Manager to support patients (coordinated with other field-based representatives) Serve as a liaison to access teams and partners to address patient specific needs Contributes to and engages with cross-functional team in a highly integrated way Demonstrates commitment to the regional team by sharing perspectives, territory insight, and recommends strategies to integrate perspectives across patient education solutions Responsible for delivery of approved education programs (in person and webinar) to patients, families, and caregivers Participate in ongoing refinement of patient engagement strategy and educational materials to increase awareness and optimize service offerings Respond to customer inquiries, provide appropriate education and support and triages to available resources Meet documentation requirements to facilitate tracking of critical metrics Complete all required training and maintain a solid understanding of and adherence to external laws, codes, and company policies that apply to the healthcare industry and proper interaction with healthcare professionals In collaboration with the Corporate Affairs teams, share advocacy insights from regional and local levels Identify, develop, and execute a multidisciplinary team approach for the company/disease to help execute a successful launch QUALIFICATIONS: A minimum of a bachelor’s degree from an accredited University or College is required A successful candidate will have an advanced scientific training or academic credentials establishing strong clinical acumen (Registered Nurse required) Knowledge and experience with genetic conditions highly desirable Demonstrated ability to work cross-functionally and cross-collaboratively with multiple internal and external stakeholders 5+ years of related experience, including supporting patients within Rare Disease 2+ years field-based experience in biopharmaceutical industry preferred Proven track record of delivering results that meet or exceed targeted objectives Knowledge of insurance and payor landscape and US reimbursement process Prior product launch experience preferred Ability to work quickly and flexibly with resource constraints, exhibiting a results-driven mindset Ability to work both independently and collaboratively with a diverse team A curious learner who is eager to listen, has the courage to ask bold questions and influence via strong interpersonal and communication skills Ability to travel up to 70% as necessary Ability to manage ambiguity, navigate complexity, and be creative and solutions-oriented Excellent written and verbal skills A passion for patient care and exceptional attention to detail of policies and procedures to always ensure zero-exception compliant operations Compensation: The salary range for this position is $160,000 - $230,000. 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Company:
Ionis
Posted:
May 14 on The Resumator
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More About this Listing: Patient Education Manager - Northeast
Patient Education Manager - Northeast is a Executive Manager Job at Ionis located in Boston MA. Find other listings like Patient Education Manager - Northeast by searching Oodle for Executive Manager Jobs.
Patient Education Manager - Northeast is a Executive Manager Job at Ionis located in Boston MA. Find other listings like Patient Education Manager - Northeast by searching Oodle for Executive Manager Jobs.