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Specialist, Outbound Transportation
Location:
Hayward, CA
Description:
Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Specialist, Outbound Transportation, oversees store delivery transportation and furniture and bedding home delivery from one of Macy's store delivery centers (SDC). This role may also include responsibility for any delivery hub operations supporting the store delivery center. Collaborating with SDC operations and dedicated or third-party carriers, the Transportation Specialist optimizes outbound deliveries for speed, cost, and service. They report directly to the Manager, Outbound Transportation. What You Will Do Coordinate store/furniture delivery transportation for one of Macy's Delivery DC's and any associated delivery hubs in the service area. Analyze delivery schedules, consolidate routes, and make driver adjustments to maximize cubic space and control costs. Utilize Macy's Transportation systems to create and maintain all routings and appointments. Plan and optimize daily and weekly routing plans with carriers, and deploy drivers to other jobs and assignments to enhance utilization. Communicate transportation plans and policies to store operations and address questions and concerns. Monitor all customer furniture satisfaction delivery scores, work with carriers and Customer Care to understand concerns, and develop action plans for improvement. Manage all equipment repair requests, working with onsite 3PL service provider to ensure repairs are performed in a timely manner. Use reporting tools provided by the provider to audit repair trends and make recommendations on equipment needs and maintenance to ensure DOT compliance and safety. Leverage data and analytics to identify opportunities for cost and performance improvement. Manage the performance of dedicated and third-party delivery providers through key performance indicators. Assume all manager responsibilities in the absence of the Transportation Managers. Audit all carrier invoices, resolve any billing issues with the carrier, and submit for payment. Create, maintain, and distribute all documentation needed for carrier deliveries. Skills You Will Need Transportation Management: Proficiency in coordinating store/furniture delivery transportation and overseeing operations at delivery centers and hubs. Planning and Optimization: Skill in planning and optimizing daily and weekly routing plans with carriers to enhance operational utilization. Communication: Effective communication of transportation plans and policies to store operations, addressing inquiries and concerns promptly. Data Analysis: Utilization of reporting tools to analyze repair trends, make equipment recommendations, and identify opportunities for cost and performance improvement. Transportation Management Tools: Working understanding of transportation management tools such as Blue Yonder. Cross-functional Collaboration: Effective collaboration across various departments for streamlined operations. Analytical Decision-making: Ability to make data-driven decisions to optimize transportation operations. Strategic Planning: Proficiency in planning and executing strategies to address transportation challenges and optimize operations. Problem-solving: Capacity to identify and address issues promptly and directly to ensure smooth operations. Who You Are Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way. Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-5 years' experience in Supply Chain, Operations, or Transportation. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. What We Can Offer You An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development 8 paid holidays Paid Time Off (first year prorated depending on start date) Tuition reimbursement program Guild education benefit funds 100% of tuition, books, and fees in designated programs Colleague Resource Groups (CRGs) and give-back/volunteer opportunities Empowerment and autonomy to perform impactful work with tangible results About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.Bring your creativity, energy, and ideas to the Macy's team - Apply Today! Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement: Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.SUPPLY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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More About this Listing: Specialist, Outbound Transportation
Specialist, Outbound Transportation is a Other Jobs Specialist Outbound Transpo Job at Macy's located in Hayward CA. Find other listings like Specialist, Outbound Transportation by searching Oodle for Other Jobs Specialist Outbound Transpo Jobs.
Specialist, Outbound Transportation is a Other Jobs Specialist Outbound Transpo Job at Macy's located in Hayward CA. Find other listings like Specialist, Outbound Transportation by searching Oodle for Other Jobs Specialist Outbound Transpo Jobs.