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Customer Success Executive
Location:
Manchester
Description:
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Customer Success Executive Permanent Manchester: £25,400 - £26,400 Hybrid Working Celebrating Every Success. AQA are widely known for our GCSE and A Level Qualifications. We also offer the Unit Award Scheme (UAS) which is all about celebrating every success and has been inspiring students and building learner confidence since 1984. The scheme is designed with progress in mind to help students flourish and re-engage with their learning journey. Purpose: The Customer Success Executive is responsible for retaining existing core UAS accounts whilst actively developing new sales, contributing to and supporting the conversion of leads through to registrations via proactive outbound customer contact; building relationships and engaging with prospects, customers and stakeholders. The primary duties include: understanding the customers' needs and reacting positively to any customer issues/problems; providing support to existing customers via Teams, phone and email; proactively identifying new sales opportunities; converting leads to registrations; and working with customers to ensure a smooth onboarding process. You will also be responsible for coordinating and actioning follow up activity such as customer training/events or liaising with the team on bespoke packaging for individual customers. What's in it for me? Working with a creative and enthusiastic team who really believe in the Unit Award Scheme principles of enabling all learners to achieve success, grow and develop A supportive environment where you really do learn something new every day A company who focus on health and wellbeing by enabling access to Private Medical Insurance and a Health Care Cash Reward Plan, Life Assurance and an employee assistance. Visit ListedBuy for more information.
Company:
Aqa And Aqa Affiliates
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Success Executive
Customer Success Executive is a Executive Executive Job at Aqa and Aqa Affiliates located in United States. Find other listings like Customer Success Executive by searching Oodle for Executive Executive Jobs.
Customer Success Executive is a Executive Executive Job at Aqa and Aqa Affiliates located in United States. Find other listings like Customer Success Executive by searching Oodle for Executive Executive Jobs.